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Shipping
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Shipping
Distance
Selling Regulations
If
you have ordered by the internet, under the Distance Selling Regulations,
you have a statutory right to cancel your order and receive a full
refund for any home delivery item. To cancel, you can
email
customer services,
within seven days commencing the day after the day of delivery of
your item(s), quoting your order number. You must take reasonable
care of the item(s).
You
may cancel an order for services in the same way, within seven days
of the date of purchase, unless the product(s) have been despatched..
If
you have an Internet order query, please
email
customer services.
(For security and training purposes, telephone calls to and from
customer service centres may be recorded or monitored).
Deliveries will be made by a courier unless stated at time of order. On receipt of delivery
a signature from a person 18 years or older will be required. If you wish to have goods left
at your premises without a signature being obtained this will be done so at your own risk
and no refund will be made if goods are lost once delivered. For arrangement to leave goods
without a signature please state this at time of ordering.
See
Table below for shipping costs
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Delivery charges are as follows. These are added at the time of order automatically |
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Fuel |
Excl |
Incl |
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Surcharge |
VAT |
VAT |
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Location |
8% |
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20% |
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UK Mainland excl zones as shown below |
£0.00 |
£0.00 |
£0.00 |
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Northern Ireland |
£9.50 |
£9.50 |
£11.40 |
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Scottish Highlands & Islands |
£7.13 |
£7.13 |
£8.55 |
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Austria |
£42.53 |
£42.53 |
£51.04 |
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Belgium |
£13.07 |
£13.07 |
£15.68 |
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Bulgaria |
£47.88 |
£47.88 |
£57.45 |
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Canary Islands |
£47.88 |
£47.88 |
£57.45 |
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Channel Islands |
£16.16 |
£16.16 |
£19.39 |
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Czech republic |
£42.53 |
£42.53 |
£51.04 |
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Denmark |
£14.97 |
£14.97 |
£17.96 |
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Eire |
£14.26 |
£14.26 |
£17.11 |
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Estonia |
£78.41 |
£78.41 |
£94.09 |
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Finland |
£42.53 |
£42.53 |
£51.04 |
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France |
£14.97 |
£14.97 |
£17.96 |
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Germany |
£14.97 |
£14.97 |
£17.96 |
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Greece |
£34.57 |
£34.57 |
£41.48 |
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Holland |
£13.07 |
£13.07 |
£15.68 |
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Hungary |
£42.53 |
£42.53 |
£51.04 |
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Italy |
£32.67 |
£32.67 |
£39.20 |
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Latvia |
£78.41 |
£78.41 |
£94.09 |
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Lithuania |
£42.53 |
£42.53 |
£51.04 |
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Luxembourg |
£13.07 |
£13.07 |
£15.68 |
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Norway |
£42.53 |
£42.53 |
£51.04 |
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Poland |
£42.53 |
£42.53 |
£51.04 |
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Romania |
£78.41 |
£78.41 |
£94.09 |
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Slovakia |
£42.53 |
£42.53 |
£51.04 |
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Slovenia |
£42.53 |
£42.53 |
£51.04 |
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Spain |
£32.67 |
£32.67 |
£39.20 |
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Sweden |
£42.53 |
£42.53 |
£51.04 |
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Switzerland |
£42.53 |
£42.53 |
£51.04 |
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Turkey |
£78.41 |
£78.41 |
£94.09 |
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The following postcodes are not free and have the |
£5.40 |
£5.40 |
£6.48 |
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indicated surcharge as added by the courier not Actwell. |
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IV / HS / KA27-28 / KW / PA20 - 49 / PA60 - 78 |
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PH17 - 26 / PH30 - 44 / PH49 - 50 / ZE |
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Please note we do not offer a Saturday or Sunday |
£12.96 |
£12.96 |
£15.55 |
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Delivery as the norm. If required this will incur a |
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Surcharge. |
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Please note the fuel surcharge is imposed by the |
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courier company and not by Actwell International. |
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