Actwell International Ltd

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Shipping

Shipping

Distance Selling Regulations

If you have ordered by the internet, under the Distance Selling Regulations, you have a statutory right to cancel your order and receive a full refund for any home delivery item. To cancel, you can email customer services, within seven days commencing the day after the day of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s).

You may cancel an order for services in the same way, within seven days of the date of purchase, unless the product(s) have been despatched..

If you have an Internet order query, please email customer services. (For security and training purposes, telephone calls to and from customer service centres may be recorded or monitored).

Deliveries will be made by a courier unless stated at time of order. On receipt of delivery a signature from a person 18 years or older will be required. If you wish to have goods left at your premises without a signature being obtained this will be done so at your own risk and no refund will be made if goods are lost once delivered. For arrangement to leave goods without a signature please state this at time of ordering.

See Table below for shipping costs


Delivery charges are as follows. These are added at the time of order automatically

	Fuel	Excl	Incl
	Surcharge	VAT	VAT
Location	8%		20%

UK Mainland excl zones as shown below	£0.00	£0.00	£0.00
Northern Ireland	£9.50	£9.50	£11.40
Scottish Highlands & Islands	£7.13	£7.13	£8.55
Austria	£42.53	£42.53	£51.04
Belgium	£13.07	£13.07	£15.68
Bulgaria	£47.88	£47.88	£57.45
Canary Islands	£47.88	£47.88	£57.45
Channel Islands	£16.16	£16.16	£19.39
Czech republic	£42.53	£42.53	£51.04
Denmark	£14.97	£14.97	£17.96
Eire	£14.26	£14.26	£17.11
Estonia	£78.41	£78.41	£94.09
Finland	£42.53	£42.53	£51.04
France	£14.97	£14.97	£17.96
Germany	£14.97	£14.97	£17.96
Greece	£34.57	£34.57	£41.48
Holland	£13.07	£13.07	£15.68
Hungary	£42.53	£42.53	£51.04
Italy	£32.67	£32.67	£39.20
Latvia	£78.41	£78.41	£94.09
Lithuania	£42.53	£42.53	£51.04
Luxembourg	£13.07	£13.07	£15.68
Norway	£42.53	£42.53	£51.04
Poland	£42.53	£42.53	£51.04
Romania	£78.41	£78.41	£94.09
Slovakia	£42.53	£42.53	£51.04
Slovenia	£42.53	£42.53	£51.04
Spain	£32.67	£32.67	£39.20
Sweden	£42.53	£42.53	£51.04
Switzerland	£42.53	£42.53	£51.04
Turkey	£78.41	£78.41	£94.09


The following postcodes are not free and have the	£5.40	£5.40	£6.48
indicated surcharge as added by the courier not Actwell.

IV / HS / KA27-28 / KW / PA20 - 49 / PA60 - 78
PH17 - 26 / PH30 - 44 / PH49 - 50 / ZE

Please note we do not offer a Saturday or Sunday	£12.96	£12.96	£15.55
Delivery as the norm. If required this will incur a
Surcharge.

Please note the fuel surcharge is imposed by the
courier company and not by Actwell International.